We believe your data belongs to you. This policy transparently explains how 29wind collects, uses, and safeguards your personal information.
Your data is a trust placed with us. This policy explains exactly how we honor that trust.
Here's a quick overview of the key points before you read the full policy
Your personal data is never sold to advertisers or any other third parties. That is our firm policy.
Every transaction and data transfer is protected with 256-bit SSL encryption. No third party can intercept or read your data.
We only collect what is necessary to provide our services — nothing more, nothing less.
You can view, correct, or request deletion of your stored information at any time.
We use cookies, but you can turn off non-essential ones at any time without affecting your core experience.
You can unsubscribe from promotional emails or messages at any time — no hassle, no questions asked.
29wind ("we", "us", "the Platform") deeply respects your privacy. This Privacy Policy explains how 29wind collects, uses, stores, and where necessary shares your personal information.
By registering with or using 29wind, you agree to this Privacy Policy. This policy, together with our Terms & Conditions, forms part of the agreement between you and 29wind.
In brief: We only use your data to improve our services — we never sell it or misuse it. This document covers everything in full.
This policy is consistent with Bangladesh's Digital Security Act and internationally recognized data protection principles. For any questions, contact us at: support@29wind.ws.
29wind collects two types of information: what you provide directly, and what is generated automatically as you use the platform.
| Type of Information | When Collected | Why It's Needed |
|---|---|---|
| Name & Date of Birth | At the time of registration | To verify your identity and confirm your age |
| Mobile Number & Email | At the time of registration | For account communication and verification |
| National ID / Passport | During KYC Verification | To verify legal identity |
| Payment details (bKash/Nagad number) | During Deposit/Withdrawal | For transaction processing |
| Address | During KYC Verification | To verify high-value transactions |
29wind uses your information only for specific, legitimate purposes. Each purpose is clearly outlined below:
Please Note: We never sell your data to marketing agencies or share personal information with third parties for advertising purposes.
29wind follows the highest industry standards to keep your data safe. Our security measures are detailed below:
In the event of a data breach, 29wind will notify affected users within 72 hours and take immediate action.
Below is a clear breakdown of when 29wind shares your information with third parties:
| Third Parties | What Information Is Shared | Why |
|---|---|---|
| Payment Providers (bKash, Nagad) | Mobile Number & Transaction Amount | For payment processing |
| KYC Verification Agencies | Identity Document Details | For identity verification |
| Law Enforcement Agencies | As required by court order | To meet legal obligations |
| Game Software Providers | Session ID only (no personal data) | For game operations |
Never shared: Your data is never sold or shared with advertisers, marketing agencies, or data brokers.
Our payment partners have their own privacy policies. We recommend reviewing their policies as well.
29wind uses cookies on its website. Cookies are small text files stored in your browser. We use the following types of cookies:
You can delete or disable cookies at any time through your browser settings. However, disabling essential cookies may cause certain platform features to stop working.
As a 29wind user, you have certain important rights regarding your personal data:
You can request to see what personal information we hold about you.
You can request corrections to any inaccurate or outdated information.
You can request deletion of your data unless we are required to retain it by law.
You can object to your information being used for marketing purposes.
You can request an export of your data in a structured format.
You can request that processing of your information be restricted under certain circumstances.
To exercise any of these rights, email us at support@29wind.ws. We will respond within 30 days.
29wind strictly prohibits use of the platform by anyone under the age of 18. We do not knowingly collect any data from minors.
If we become aware that a minor has registered an account on our platform, we will immediately:
If you become aware of any underage account, please notify us immediately.
In certain cases, your information may be processed outside Bangladesh — particularly when working with game software providers or payment processors.
In such cases, we ensure that:
29wind may update this Privacy Policy from time to time. Depending on the nature of the changes, we will take the following steps:
Continued use of the platform after any changes will be considered acceptance of the updated policy.
If you have any questions, concerns, or requests regarding this Privacy Policy, please get in touch with us:
Please Note: The most up-to-date version of our Privacy Policy will always be available on this page. Bookmark it for easy access.